FAQ
Medication Usage
What is telehealth and how does it work?
Telehealth is remote medical care via video calls or online platforms. For weight loss and peptide therapy, you consult providers, get prescriptions, and receive support without in-person visits.
How do I get started?
Visit the website, fill out an assessment form, and schedule an initial consultation where providers review your medical history and goals to determine suitability.
What treatments does HCMD offer?
We offer GLP-1 agonists (e.g., semaglutide and tirzepatide) as well as peptide therapy for overall anti-aging, inflammation, healing and overall health.
How often will I need to have telehealth appointments?
The frequency depends on the treatment plan. Initially, appointments may be more frequent for monitoring, then less often as you stabilize (e.g., every 8-12 weeks for follow-ups).
Can I get prescriptions through telehealth?
Yes, telehealth providers can prescribe medications after an initial assessment, but they must adhere to local laws and regulations. Ensure HCMD is licensed in your state.
How do I know if this is the right program for me?
During our initial consult, we will discuss your past medical history as well as current goals and health concerns to and recommend an individualized plan to suit your health care needs.
What results can I expect from the treatments?
Results vary. Weight loss medications may lead to significant weight reduction over months, while peptide therapies can offer benefits like improved skin elasticity or muscle mass.
How long does it take to see results?
Weight loss effects can start within weeks, with significant changes over months. Peptide therapy results depend on the specific peptide and condition being treated.
Are there any dietary or lifestyle changes I need to make?
Yes, most programs require dietary modifications (e.g., calorie reduction) and increased physical activity for optimal results.
How do I track my progress?
Track progress through regular weigh-ins, measurements, and assessments during appointments. Some providers use digital tools or apps for monitoring.
Side Effects & Safety
Are there risks or side effects?
Yes, GLP-1s can cause nausea or pancreatitis, and peptide therapies have potential side effects; discuss these with your provider.
What are the qualifications of HCMD's healthcare providers?
Our providers are physicians as well as mid-level physician assistants.
What happens if I have questions or concerns between appointments?
HCMD offers support via email, phone, or online messaging for questions between scheduled appointments.
Is my information secure and confidential?
HCMD uses secure platforms and follows privacy regulations like HIPAA to protect your health information.
Do you offer any support groups or community resources?
HCMD offers an online community for patients to connect and share experiences.
Payment & Subscription Details
How much does it cost?
Costs vary, often based on subscription models or per-service fees; check the provider’s website for pricing details.
Does HCMD you accept insurance?
We do not accept insurances at this time. We do accept HSA plans.
What if I move or travel; can I still continue with the program?
HCMD is location-independent, allowing you to continue with internet access for consultations.
What is the cancellation policy?
Policies vary; typically, you must provide notice to avoid fees for appointments. Subscription services have specific cancellation terms.
How do I pay for the services?
Accepted payment methods include credit cards, debit cards, or HSA plans.
Shipping Policy
Shipments will be delivered directly to your home address. Shipping costs vary.
Refund Policy
We do not offer refunds for prescription medications dispensed through our telemedicine services, as they are personalized and non-returnable for health and safety reasons; however, if you receive an incorrect medication not prescribed by a HealthClinicMD P.C. provider or a damaged or defective medication (e.g., broken packaging or compromised product), you may contact our customer support team at Admin@Healthclinicmd.com or by mail at HealthClinicMD to be resent medication.
Partner Pharmacy
Our partner pharmacy is Partell Pharmacy.